Daycare Requirements
Pawsitive Vibes daycare is intentionally designed for small dogs and small groups. To help keep our environment calm, safe and comfortable for everyone, please review the following before getting started.
SIZE
Our daycare is primarily designed for dogs up to approximately 25 lb. Dogs closer to 30 lb may be considered case-by-case depending on temperament, energy level and overall group fit.
TEMPERAMENT AND ENERGY
Dogs with a history of aggression are not eligible. High-energy dogs may be assessed case-by-case to make sure our enviornment is the right fit.
VACCINATIONS
Dogs must be fully vaccinated and remain up to date on:
Rabies · DHPP · Bordetella
UNNEUTERED AND UNSPAYED PUPS
Unneutered male dogs are not accepted, including puppies.
If neutering is planned, we’re happy to meet your pup and revisit daycare once they have been neutered.
Unspayed females may be considered case-by-case and cannot attend while in heat.
PUPPIES
Puppies are welcome once fully vaccinated and are assessed based on temperament, maturity,energy level and overall group fit.
Male puppies must also meet our neutering requirement before attending daycare.
TRIAL VISIT
All new daycare dogs must begin with a paid half-day daycare trial. This allows your pup to ease into the environment gradually while we observe how they settle into the space, interact with the group, and respond to the daycare routine.
A full-day trial may be considered when appropriate, such as for dogs with previous daycare experience or when we feel they are likely to transition comfortably.
IMPORTANT
Please review these requirements carefully before creating an account. Dogs who do not meet our daycare eligibility requirements may not be accepted for a trial or ongoing daycare.
Daycare Policies
Pawsitive Vibes daycare is intentionally designed for small dogs and small groups.
To help keep our environment calm, safe and comfortable for everyone, please review the following before getting started.
HOURS
Regular weekday daycare hours:
Monday–Friday: 8:30 AM–6:00 PM
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Pickup is expected by 6:00 PM.
A complimentary grace period is available until 6:30 PM for occasional delays.
EXTENDED DAY
Pre-arranged care after 6:30 PM may be available until approximately 9:00 PM, subject to availability.
An Extended Day is $75 total.
UNEXPECTED LATE PICKUP
If you are unexpectedly running late, please let us know as soon as possible.
Pickups after the complimentary grace period may be subject to a late pickup fee.
Repeated late pickups may require booking Extended Daycare. Exact late-pickup fee can be finalized later.
WEEKEND DAYCARE
Limited weekend daycare is available by request and subject to availability.
Weekend timing is flexible.
Half-day care covers up to 4 hours.
Full-day weekend care covers up to approximately 9 hours.
Care exceeding 9 hours moves to the applicable boarding/extended-care rate.
EVENING CARE
Limited evening care may be available by special request and is subject to availability.
BOOKINGS
All daycare reservations and schedule changes must be requested through the Pawsitive Vibes client portal.
Reservations are subject to availability and are not confirmed until approved.
Walk-in daycare is not available.
CANCELLATIONS
Changes or cancellations made by Sunday at 6:00 PM for the upcoming week are free.
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After Sunday at 6:00 PM, but more than 48 hours before the reservation:
50% daycare fee
Within 48 hours, same-day cancellations and no-shows:
100% daycare fee
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Because our daycare groups are intentionally small and spaces are limited, late cancellations can be difficult to refill. We truly appreciate as much notice as possible.
Last-minute booking requests are always welcome but remain subject to availability.
TRIAL VISITS
All new daycare dogs begin with a paid trial visit.
A half-day trial is encouraged so your pup can ease into the environment gradually, although a full-day trial may be considered when appropriate.
During the trial, we’ll observe how your pup settles into the space, interacts with the group and responds to the daycare environment.
Every dog adjusts at their own pace. Some pups may benefit from additional half-days or gradually increasing their time before transitioning into longer daycare days.
A trial does not guarantee ongoing daycare acceptance.
HEALTH
Please keep your pup home if they are feeling unwell or showing signs of a potentially contagious illness, including vomiting, diarrhea, coughing or parasites.
If your dog becomes unwell while in our care, we will contact you and may request an early pickup.
Vaccination records must remain current
Because your pup’s space has been reserved specifically for them, the regular cancellation policy still applies to illness-related cancellations.
ARRIVAL AND PICK UP
All daycare drop-offs and pickups take place at reception.
To help maintain a calm environment, clients and visitors do not enter the daycare room during regular daycare hours.
Detailed arrival instructions will be provided with confirmed bookings.
MEET AND GREETS
Meet & greets are optional and available by appointment during select times outside regular daycare hours.
New clients may schedule one before their trial or proceed directly to their paid daycare trial.
COMMUNICATION
As a small, hands-on team, our attention during daycare hours is focused on the dogs in our care.
Bookings, schedule changes, account information and general communication are therefore managed primarily through our online client portal.
Boarding Requirements
Our boarding is intentionally small, personalized and home-based. Spaces are very limited so we can maintain a calm, comfortable environment and give every pup plenty of individual attention. To help keep our environment calm, safe and comfortable for everyone, please review the following before getting started.
SIZE
Boarding is primarily available for dogs up to approximately 25 lb.
Dogs closer to 30 lb may be considered case-by-case depending on temperament, energy level and overall fit.
TEMPERAMENT AND COMFORT
Dogs with a history of aggression are not eligible.
Dogs should be comfortable sharing a home environment with other dogs and able to settle comfortably overnight.
Dogs with significant separation anxiety, persistent overnight distress or excessive barking may not be suitable for boarding.
HOUSE TRAINING
Dogs must be reliably house-trained and comfortable in a home environment.
VACCINATIONS
Dogs must remain up to date on:
Rabies · DHPP · Bordetella
UNNEUTERED / UNSPAYED DOGS
Unneutered male dogs are not accepted, including puppies.
Unspayed females may be considered case-by-case and cannot stay while in heat.
MEET & GREET + OVERNIGHT TRIAL
All new boarding dogs must first complete a Meet & Greet, followed by a successful paid one-night overnight trial, before a longer boarding reservation can be confirmed. Meet & Greets can be booked through our Client Portal → Evaluation → Meet & Greet.
LIMITED AVAILABILITY
Boarding availability is very limited, and priority is given to existing Pawsitive Vibes clients.
New clients are still encouraged to request their dates, and we would be happy to meet their pup if availability allows.
Submitting a boarding request does not guarantee availability or acceptance.
Boarding Policies
Our boarding is intentionally small, personalized and home-based.
Spaces are very limited so we can maintain a calm, comfortable environment and give every pup plenty of individual attention. To help keep our environment calm, safe and comfortable for everyone, please review the following before getting started.
RESERVATIONS AND AVAILABILITY
Boarding is available by request only and subject to availability.
Reservations are not confirmed until approved through the client portal.
Last-minute requests are welcome whenever availability allows.
NEW BOARDING DOGS
All new boarding dogs must successfully complete a paid overnight trial before a longer reservation can be confirmed.
DROP OFF AND PICK UP
Drop-off and pickup times must be arranged in advance through the client portal.
Morning pickups are encouraged whenever possible.
FINAL DAY CHECKOUT
Pickup by 12:00 PM on the final day is included in the nightly boarding rate.
Pickups between 12:00 PM and 6:00 PM are subject to a $50 Extended Daytime Care charge.
Pickups after 6:00 PM and up to 9:00 PM are subject to a $60 After-Hours Extended Care charge.
Pickups after 9:00 PM will be charged as an additional boarding night.
CANCELLATION
More than 7 days before check-in:
No fee
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Within 7 days:
50%
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Within 72 hours / same day / no-show:
100%
HEALTH/VETERINARY CARE
Please do not bring your dog for boarding if they are feeling unwell or showing signs of a potentially contagious illness, including vomiting, diarrhea, coughing, unusual lethargy, or parasites.
Vaccination records must remain current.
If your dog becomes unwell during their stay, we will contact you and continue to monitor and care for them while next steps are determined. Depending on the severity or persistence of symptoms, veterinary assessment or early pickup may be required.
For non-emergency veterinary appointments, the owner is responsible for arranging transportation through themselves, an authorized family member, friend, emergency contact, or another approved transportation provider. If the owner does not have someone available locally, Pawsitive Vibes may, when possible, assist in arranging transportation. Any veterinary, transportation, medication, or related costs remain the responsibility of the owner.
In the event of a medical emergency requiring immediate attention, Pawsitive Vibes may seek veterinary treatment as authorized in the service agreement. All related expenses remain the responsibility of the owner.
HOLIDAYS
Holiday pricing applies to the full reservation when any portion of the stay overlaps with a designated holiday or long weekend.
As these are peak periods and typically busier than usual, the holiday rate applies to the entire booking.
Grooming Requirements
Our grooming services are designed to be calm, personalized and one-on-one.
To help keep our environment calm, safe and comfortable for everyone, please review the following before getting started.
SIZE
We generally accept small and medium dogs up to approximately 35–40 lb.
TEMPERAMENT
Dogs displaying severe aggression or unsafe biting behaviours may not be suitable for grooming
with us. If a service cannot be completed safely, the groom may be modified or stopped.
VACCINATIONS
Dogs must remain up to date on required vaccinations.
HEALTH & MEDICAL CONSIDERATIONS
Please let us know about any medical conditions, injuries, sensitivities, allergies or mobility
concerns that may affect your pup’s groom.
Grooming Policies
To help keep our environment calm, safe and comfortable for everyone, please review the following before getting started.
APPOINTMENTS AND BOOKING
All grooming appointments must be requested through our secure client portal and are subject to availability.
Appointment requests are not confirmed until approved.
ARRIVAL AND TIMING
Please arrive as close to your scheduled appointment time as possible.
Late arrivals may affect the service we can complete or may require rescheduling.
Exact late-arrival cutoff/fee still to be finalized.
COMFORT AND GROOMING TIME
Some dogs benefit from slower pacing, additional breaks or extra time to feel comfortable.
Appointment times are estimates.
We will never rush a groom at the expense of your dog’s comfort or safety.
MATTING AND COAT CONDITION
Your pup’s health, comfort and safety always come first.
If significant matting is present, the groomer may recommend a shorter haircut rather than prolonged or uncomfortable de-matting.
Additional time due to matting or coat condition may affect final pricing.
SAFETY AND SERVICE ADJUSTMENTS
Our groomers may modify or stop a service if continuing would cause unnecessary stress or become unsafe for the dog or groomer.
PICK UP
We will let you know when your pup is nearly ready for pickup.
Please arrange prompt pickup once the groom is complete.
Late-pickup policy/fee should appear here once finalized.
CANCELLATIONS
More than 48 hours:
No fee
Within 48 hours:
50%
Within 24 hours / same day / no-show:
100%
PRICING AND ADDITIONAL CHARGES
Website prices are starting prices.
Final pricing may vary according to dog, coat, service and time required.
GROOMING DEPOSIT
A $25 deposit is required to secure all grooming appointments. The deposit is applied toward the final grooming total.
For timely cancellations, the deposit may be refunded or transferred. For cancellations within the applicable cancellation window, the deposit is applied toward the cancellation charge.
No-show deposits are forfeited.
LATE ARRIVAL
Please arrive on time for your scheduled grooming appointment. Arrivals more than 15 minutes late may need to be rescheduled to avoid delays for other clients. If the appointment can no longer be accommodated, the applicable late cancellation fee may apply.
LATE PICK UP
Clients are expected to pick up within approximately 30 minutes of receiving their Ready for Pickup notification. If pickup is delayed by more than 60 minutes from the notification time, a $25 late pickup fee may apply.
HEALTH
Please let us know about medical conditions, injuries, allergies, skin sensitivities or mobility concerns.
Dogs appearing unwell may need to be rescheduled.
PUPPIES & FIRST GROOMS
Puppies and first-time grooming clients are introduced gradually.
We prioritize creating a positive experience and may adjust the service based on the pup’s comfort level.
PHOTOS & MEDIA
Photos/videos may occasionally be taken during visits and used for Pawsitive Vibes marketing/social media unless the owner requests otherwise.